Monday, February 17, 2020

Social, Cognitive and Teaching Presence In Online Learning

If you have never heard of the term "presence" in the online environment then you may not realize some of the strategies you use as an Instructional Designer are actually implemented to create "presence" in your training. To have a basic understanding lets look at what this term means. In 2006, D. Garrison first presented the idea of three types of "presence" that should be present in an online learning environment: Social, Cognitive and Teaching presence. Please view the video below to get a basic understanding of each term and how it can apply in the online environment.

Video created by C Daugherty using Prezi Video.

To view in a larger window please visit: What Is Online Presence? 

Each of these three terms can and should be implemented into an online training environment for maximum effectiveness. This shouldn't really come as a surprise, but can be tricky to balance depending on the training, audience and information being presented.

A few examples of how I incorporate a social, cognitive and teaching presence in both my online classroom and the adult professional learning course I facilitate are below. If you notice one or more "presence" are used in conjunction with one another to help create a more well balanced training experience. 

Social Presence:

The very first thing my students see when they log in their online course is my instructor information. I connect my profile image with my contact information so they know I am a real person. This also helps them when I use audio/video feedback through the course to connect a voice to a face.

I encourage my students to set up profile images in canvas as well so I can make connections with them and their work. Additionally, I build relationships with my students through various communication methods to alleviate the "virtual distance" that they may feel when they are first enrolled in an online course.

Canvas has many social presence tools built in like allowing the profile images to be uploaded and canvas messaging. Additional tools I use to create a social presence in my classroom are: Padlet, Remind and even in some cases Twitter chats can be used in real time! 
Image taken from my course and modified using Powerpoint

Cognitive Presence:

For the teachers I work with, cognitive presence is a huge component to the training. We offer very specific assignments that require the teachers to reflect on current face to face teaching practices and how they will change and/or apply these practices in the online classroom. 

Additionally, assignments are offered to increase their awareness of how to meet the needs of all learners in the online classroom. One such assignment involves the teachers going to the misunderstood minds interactive activity. This activity allows the teacher to see first hand what certain students may struggle with when diagnosed with certain learning disabilities. The teacher must complete the activity and then answer a set of questions that not only makes them reflect on how they have approached this before but how they will change and adapt their methods in the online classroom.

Example of questions used to confirm the importance of this activity and  promote reflection from their own teaching practices: 

  1. What activities did you choose to complete? What were your responses? Your reactions?
  2. Does your experience change the way you might view students who need IEP/504 modifications?
  3. What differentiation techniques might have helped you when completing these activities?
    (You can be specific about one activity)
  4. What modifications might have helped?
  5. Reply to at least two other TnT posts

If you have never tried the misunderstood minds activity before, please take a moment and look through the activities. It is truly a remarkable and eye opening experience that allows you as the instructor to see exactly what may be happening with a struggling student. 

Image taken from my course and modified using Powerpoint


Teaching Presence:

For my students and the teachers I train, very personalized feedback with additional instruction is offered over various mediums. Padlets and google surveys are used to help with a social presence in the beginning of the training but also help me to understand my audience for a teaching presence purpose. 

I utilize several of the Canvas tools built into our courses like audio/media comments and Canvas messaging to deliver direct instruction and additional help, review, expansion on topics being covered. The example below shows how I connect written reminders with audio comments for each student. I am combining communication methods with direct instruction via audio reminders. 

Additionally, I use many various external digital tools like screencast-o-matic, Prezi (as demonstrated above), animoto, telegami, etc to deliver very direct instruction and personalized feedback. 


Image taken from my course and modified using Powerpoint




References

Anderson, T., Rourke, L., Garrison, D. and Archer, W., (2001). Assessing Teaching Presence in a Computer Conferencing Context.  Journal of Asynchronous Learning Networks, 5 (2), 1-17

Establishing an Online Teaching Presence. (n.d.). Retrieved from https://www.duq.edu/about/centers-and-institutes/center-for-teaching-excellence/teaching-and-learning-at-duquesne/establishing-an-online-teaching-presence

Garcia-O'Neill, E. (2016, January 15). Social Presence In Online Learning: 7 Things Instructional Designers Can Do To Improve It. Retrieved from https://elearningindustry.com/social-presence-in-online-learning-7-things-instructional-designers-can-improve

Garrison, D. R. (2019). Online Community Of Inquiry Review: Social, Cognitive, And Teaching Presence Issues. Online Learning11(1). doi: 10.24059/olj.v11i1.1737

Morrison, D. (2014, February 10). Critical thinking in the Online Classroom. Retrieved from https://onlinelearninginsights.wordpress.com/2012/05/24/critical-thinking-in-the-online-learning-classroom/

Tuesday, February 4, 2020

Synchronous and Asynchronous Facilitation

When designing and implementing an online training you should examine the different types of facilitation that you would like to incorporate. As a designer, you have the option of using asynchronous facilitation, synchronous facilitation or a combination of both. The type of facilitation and methods that you choose to use will largely depend on the audience AND the information that is being presented. Why is the type of facilitation important when designing and ultimately implementing your training? I believe this comes down to your overall goal: a successful training with engaged participants that will take the material you present and apply it in real life applications.


If we break down the two types of facilitation you will notice that one involves real time live communication with your participants while the other one offers methods to collaborate but not together at the same time. Please take a look at the infographic below to see what each type of facilitation is and how it can be used in a training with various digital tools.





Infographic created by C Daugherty using Canva. 

For an additional expanded view of the infographic above please visit: Asynchronous and Synchronous 

You may ask yourself...synchronous or asynchronous? Which one is better?  Is it really a competition between the type of facilitation or do you have a goal to have a balance of each for an effective online platform? All trainings may not be able to incorporate both styles and this factor is partly determined by your audience as discussed above (and in a previous blog post). 

For example, the online high school courses I instruct have all asynchronous facilitation that is built into Canvas, however, I have weekly synchronous contact via phone or text to allow for questions during built in "office hours". This allows me to answer real time questions about the material if needed but students are not required to attend live instruction with me. 

On the opposite spectrum, I also train teachers that want to become online educators. While their training material is uploaded in an asynchronous format, I do require a weekly live meeting (on Monday evenings) to discuss the upcoming coursework, provide examples using presenters, and offer Q and A for that week's material. This has proven to be a necessary component of their training since certain rigorous expectations are to be followed and these synchronous meetings allow a better understanding of expectations and best practices. 

How can you make Synchronous Facilitation interactive and engaging?

If you have the opportunity to provide synchronous facilitation via live instruction there are several digitals tools available to enhance your instruction. These tools are designed to engage and help your participants become actively involved in your presentation. One such tool is Nearpod. The following video briefly explains and demonstrates this useful platform as well as ways it can be used in an online synchronous facilitation environment! Enjoy!




Created by C Daugherty using screencast-o-matic 
If you have trouble viewing the video above please visit: Nearpod Example

If Nearpod looks like a digital tool you may be interested in implementing you might considering exploring the following resources: 






Information in above infographic gathered from:


McClelland, L., McClelland, L., McClelland, L., McClelland, L., Brock University, Waterloo District School Board., … Waterloo District School Board. (2019, June 28). 4 Tools for Synchronous Teaching and Learning. Retrieved from https://tophat.com/blog/synchronous-teaching-tools/


References and additional resources regarding asynchronous and synchronous facilitation:

Kontos, F., & Henkel, H. (2008). Live Instruction for Distance Students: Development of Synchronous Online Workshops. Public Services Quarterly4(1), 1–14. doi: 10.1080/15228950802135657


Higley, M. (2014, July 2). Benefits of Synchronous and Asynchronous e-Learning. Retrieved from https://elearningindustry.com/benefits-of-synchronous-and-asynchronous-e-learning

Lawless, C., O'Neill, E., & McGarry, O. (2019, August 6). Synchronous vs Asynchronous Learning: Which is Right for your Learners? Retrieved from https://www.learnupon.com/blog/synchronous-learning-asynchronous-learning/